Privacy Policy
Effective Date: June 2026
1. Introduction
Victoria Food Services is committed to protecting your privacy and safeguarding yourbpersonal information. This Privacy Policy explains how we collect, use, store and protect personal information.
2. Information We Collect
We may collect names, company names, email addresses, telephone numbers, billing and delivery addresses, event details, dietary requirements, payment information and website usage information.
3. How We Use Information
Information is used to provide catering and event services, process orders, prepare quotations and invoices, communicate with customers, improve services and meet legal obligations.
4. Marketing Communications
Customers who enquire about or purchase products and services from Victoria Food Services may receive promotional emails, special offers, menu updates and service information. Every marketing email includes an unsubscribe facility and customers may opt out at any time.
5. Information Sharing
Victoria Food Services does not sell, rent, trade or disclose customer information to third parties for marketing purposes. Information is only shared where necessary to provide services, process payments, engage trusted service providers or comply with legal obligations.
6. Data Security
Reasonable measures are taken to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
7. Retention of Information
Information is retained only as long as required for business, legal and taxation purposes.
8. Access and Correction
Customers may request access to personal information held by Victoria Food Services and request corrections where necessary.
9. Cookies and Analytics
Our website may use cookies and analytics tools to improve website performance and customer experience.
10. Third-Party Websites
Victoria Food Services is not responsible for the privacy practices of external websites linked from our website.
11. Changes to this Policy
This Privacy Policy may be updated from time to time. The latest version will be available on our website.
12. Contact Information
For privacy enquiries, access requests, corrections or marketing preferences, please contact Victoria Food Services.
